Lapine provides seasoned, retail-centric account managers to serve our brand clients – but there’s more to our process. Much more.
Day-to-day, manufacturers enjoy all the benefits of a brand performance agency…
- Order entry
- Order management
- Point of sale analysis
- Billing reconciliation
- Presentation material development
- Sample ordering and management
- Competitive store shops
- Competitive brand analysis
- Brand strategy development
- Channel and/or customer prioritization
- Sales strategy development and execution
Proper preparation = winning presentation.
We facilitate the deal before the sale is even made. We handle all sample requests, paperwork, account forms, electronic integration, and sales presentation prep work. All while our account managers stay in front of your customers.
Dedicated customer support
Once the order is received, our customer service reps focus entirely on prompt delivery. They track order changes, check prices, enter change orders, check factory inventory levels, and monitor delivery status. Because smooth timely deliveries lead to repeat sales.