CASE STUDY: FOOT LOCKER

Kicking consumer loyalty programs into high gear

Enhancing Foot Locker’s FLX Rewards Program with a compelling merchandise assortment means that customers won’t miss out on any of the action!
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Request

Enhance Foot Locker’s FLX Rewards Loyalty Program by optimizing the merchandise offered to its 10+ million members – while alleviating the fulfillment stress on internal resources.

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Solution

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Solution

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MERCHANDISE

We leveraged Foot Locker’s existing rewards program by developing curated merchandise delivered via our streamlined fulfillment process. We sourced products true to the Foot Locker brand and in high consumer demand.

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Solution

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DESIGN

Our Creative Team developed conceptual designs that enhanced trending elements of the merchandise assortment, ensuring the items were appealing and useful to customers.

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Solution

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DIGITAL

We implemented digital tracking and email notifications so consumers can stay informed of their order status at every step – from order receipt and shipping to delivery confirmation.

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